Privacy Policy

Effective date: 14th day of September, 2026

devonbabysitters.co.uk (the “Site”) is owned and operated by Devon Babysitters (Georgia Ireland). Devon Babysitters is the data controller and can be contacted at: hello@devonbabysitters.co.uk

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the UK GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.

Where we rely on consent for optional cookies or marketing, you may withdraw that consent at any time using the cookie settings on the Site or by contacting us.

Legal Basis for Processing

We collect and process personal data about users only when we have a legal basis for doing so under Article 6 of the UK GDPR / GDPR. We rely on the following legal bases:

  1. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party (for example, creating parent or babysitter accounts, managing subscriptions, and facilitating introductions between parents and babysitters). If a user does not provide the personal data necessary to perform a contract, we may be unable to provide the service;
  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest(s) are: to operate and improve the Site, communicate with users about their accounts and enquiries, prevent fraud and misuse, and understand how the Site is used; and
  3. Processing of user personal data is based on consent, where required (for example, non-essential cookies or optional marketing communications).

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
 When you visit and use our Site, we may automatically collect and store the following information:

  1. Hardware and software details;
  2. IP address and approximate location;
  3. Clicked links; and
  4. Content viewed.

Data Collected in a Non-Automatic Way
 We may also collect the following information when you interact with the Site:

  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Account login details;
  5. Profile information (for babysitters, this may include experience, availability, rates, location/area covered, and profile photo);
  6. Parent enquiry or registration details needed to use the directory;
  7. Information you choose to share about childcare needs (for example age range of children or booking preferences);
  8. Payment and subscription details (processed by our payment provider — we do not store full card numbers on our servers);
  9. Messages or information submitted via contact or enquiry forms; and
  10. Any other information you choose to provide in your account or communications with us.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

We use personal data for the following purposes:

  1. To create and manage parent and babysitter accounts;
  2. To display babysitter profiles to registered parents and enable parents to contact babysitters;
  3. To process babysitter subscriptions and related payments;
  4. To respond to enquiries and provide customer support;
  5. To send service-related communications (for example account, billing, or security notices);
  6. Analytics and improving the Site; and
  7. To protect the Site, users, and our business from fraud or misuse.

Who We Share Personal Data With

Users of the platform
 Babysitter profile information that you choose to make available may be visible to registered parents so they can arrange care directly. Parents and babysitters are responsible for any personal data they share with each other outside the Site.

Employees / operators
 We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
 We may share user data with the following third parties (or categories of third parties):

  1. Website hosting and maintenance providers;
  2. Payment processors (for babysitter subscriptions);
  3. Email and form delivery tools;
  4. Google Analytics (or similar analytics tools), where enabled; and
  5. Security and spam-prevention services.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures
 We will not sell your data. We will not share your data with other third parties, except in the following cases:

  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved, or for as long as you maintain an account with us, unless a longer retention period is required or permitted by law (for example accounting or dispute records).

You will be notified if your data is kept for longer than this period, where we are required to do so.

How We Protect Your Personal Data

We use secure systems, trusted hosting, and reputable third-party platforms (for example payment and email providers) to help protect your data.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

Some of our service providers (for example analytics or payment tools) may process data in countries outside the United Kingdom, including the United States of America.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally. If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

  1. The country your personal data is being transferred to has been deemed to have adequate data protection by the United Kingdom adequacy regulations or the European Commission; or
  2. We have implemented appropriate safeguards in respect of the transfer (for example standard contractual clauses).

Your Rights as a User

Under the UK GDPR / GDPR, you have the following rights:

  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability; and
  7. Right to object.

Children

Our Site is intended for use by adults (parents/guardians and babysitters aged 18 or over, or as otherwise stated in our terms).

We do not knowingly collect personal data directly from children under 16 years of age. Parents may provide limited information relating to childcare needs (for example age ranges). If we learn that we have collected personal data from a child under 16 without appropriate authority, we will delete that personal data as soon as possible. A parent or guardian may contact us using the details below.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the UK GDPR / GDPR, please contact us at: hello@devonbabysitters.co.uk

Where you have an account, you may also be able to review or update some information directly from your dashboard.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to contacting us as described above, you can:

  1. Manage non-essential cookies using the cookie settings / consent widget on the Site; and
  2. Unsubscribe from optional marketing emails using the link in those emails (service emails about your account may still be sent).

Cookie Policy

Please see the Cookie Policy section below (generated by our cookie consent tool) for details of the cookies used on this Site.